Apple Dominates Even In Seattle With 81% Market Share


I have been extremely busy lately, spending much of my time working on preparing for the Project Management Professional (PMP) certification exam (which I passed on Friday!), taking a class on entrepreneurship and small business management, and working on applying this knowledge in a practical way, at the sacrifice of my blog and sleep. But I thought I would take a quick break from my break to drop a few links for my MacFriends and to illustrate just how much this region is just like everywhere else when it comes to computer preferences.

Apple iOS Dominates Even In Seattle With 81% Market Share For Mobile Web Browsing

If you recall back in November 2010, I posted this article on the grand opening of Microsoft’s store here in town.  Well Apple responded by moving their store to a much larger space and in a dominating position upstairs from the Microsoft store. The first picture in my article is actually taken from what is now the view from the front of the Apple store looking down on the Microsoft store. Check out these articles. I will get some photos posted sometime when I find time.

Apple to move Apple Store Bellevue Square, double its size, cast shadow over Microsoft’s copycat store

Apple Digs at Microsoft With Bellevue Store Relocation

Now back to my studies.

Cheers,
-David, PMP

Microsoft hires Lotus Professionals for Cloud Computing at Office 365


That’s right.  You read the headline correctly.  I’m not the only Lotus professional working on the Office 365 project.  My friend, a fellow Lotus professional just joined the team.  Surprisingly, I didn’t know anything about it until a week before he started.  Now you might be asking yourself:  “What would Microsoft need Lotus professionals for?”  No, it has nothing to do with things like mail migrations.  It’s all about BlackBerry Enterprise Servers and messaging.  I think this illustrates more than ever that if you have universal skills, like understanding the concepts of messaging or troubleshooting, you are highly marketable, regardless of the details of what product those skills are used on.  It’s not about being a professional of a particular brand.  It’s about being an expert of a process.  Conceptual understanding transcends the syntactic details.  Demonstrate that and you will display higher value (DHV).

Now for some quotes you might hear among us Lotus experts  at the Microsoft:

“What do you mean, I can’t paste a screen shot in a Lync IM chat?”
“Where is the ‘Send and File’ feature?”
“You mean if I want to file a message into multiple folders, I have to make copies of it?”
“Why does everybody CC everyone on the team for every email?  Don’t they have discussion Dbs for that?”
“What do you mean, we don’t have a knowledge base?  How do we collaborate?  Oh, CC everybody.”
“I’ll just Google that, uh, I mean Bing it.”
“I could do this so easy in a Notes app!”
“How do I create a reminder on my calendar?”
“Notepad++ ?  Don’t let anyone see you using that.”
“Where is the workflow in this app?”

Yes, my friend, welcome to the team.

Viruses Happen


mr yuk

The good news:  I still have never had a computer get infected with an email virus while using Lotus Notes.  That 18-year run is still going.

The bad news:  My laptop got a virus through a random act of browsing.  It happened thanks to a touch pad strategically located between the palms of the hands where it can occasionally cause the mouse to move or misread a mouse click.  It has happened many times in the past.  I’m typing away when suddenly the cursor jumps to somewhere else on the screen and my typing starts appearing in the wrong place.  This time it went to the browser window and who knows what input it took before I stopped typing.  It’s the first time being a fast typist was a liability for me.  I just know that suddenly I started getting a chain of popups.

I closed everything and it didn’t look like anything evil happened, but since then my computer started crashing randomly and would never come out of hibernation properly.  A full virus scan revealed a problem, but it needed the help of a Norton Anti-virus bootable CD.  OK, I created the bootable CD from another computer and ran the repair tool.  After that the PC quit booting altogether.  This was a case where the cure was worse than the illness.  No, it won’t even restore to a previous recovery point.  Sure, I could resort to a system image recovery that I made some time ago, but there are no guarantees of recovery at that point.  Who knows what devilry is at work with the Norton tool and virus.

I put in a call to Norton support and pretty quickly the guy at the other end decided to escalate this one to the next level.  They actually scheduled a time the support guy would call back.  This is going to be a true test of Norton’s support service.  I’ll keep you posted.  Meanwhile, the blog will continue to be quiet thanks to this new time-sucking event.

How to have your own Grand Canyon Expedition: Grand Canyon 2013 Main Lottery is Open and Accepting Applications


As you read this tale do you wish you could have your own experience rafting the Grand Canyon?  It’s easier to get there than you might think.  Yes, you can take the easier, more expensive route of going on a professionally guided trip.  But doing your own private trip has an element of risk and excitement that you won’t feel if you have guides that have been down hundreds of times.  A private trip is truly an expedition.  Yes, there are significant logistics involved and you’ll need people experienced in whitewater to row the rafts.  (I had lots of whitewater experience before the trip, but almost no rowing experience, and I made it down the river fine.) But a private trip is really the best way to go.

If you have a love of the wilderness and adventure, a tolerance for camping for an extended period of time without all the luxuries of “civilization”, then you can get a trip of your own together.  Before you go, I strongly recommend experiencing at least one or two extended trips of 5 or more days before going to the Canyon, so you know what is involved.  Those trips don’t have to be river trips either.  Backpacking trips will provide a similar experience.  This helps you learn what gear and clothing works for you and what doesn’t.  You will also want some experience rafting so you know what the experience is like running rapids in a raft. You can learn more about it at their website:
http://www.nps.gov/grca/planyourvisit/weightedlottery.htm
http://www.nps.gov/grca/planyourvisit/cancelled-dates.htm

So what are are you waiting for?  Step 1: Apply for the lottery and pay your $25.  Step 2: Win a launch date and begin planning.
The lottery just opened today and they will be accepting applications for the annual lottery from February 1 to February 22 for launch dates in 2013.  Here is the email they sent announcing it:

Date:    02/01/2012 07:19 AM
Subject:    2013 Main Lottery is Open and Accepting Applications

The 2013 Main Lottery is now accepting applications for 449 calendar year 2013 noncommercial river trips. Lottery applications will be accepted through noon MST on Wednesday, February 22, 2012, and the lottery drawing will take place by the end of that week. Applicants can log in after Friday, February 24, 2012 to find out if they won.

Lottery winners will have until noon MST on Wednesday, February 29, 2012 to pay their trip deposits ($400 for standard sized trips, $200 for small sized trips).

A list of the available launch dates can be found at http://www.nps.gov/grca/planyourvisit/cancelled-dates.htm

Additionally, the following 2012 launch dates were previously released in follow-up lotteries and were not claimed. They are currently available outside of the lottery system to the first live caller to 1-800-959-9164 (i.e. cannot be claimed by leaving a message).
Standard Sized Trips (1 – 16 people):
February 2012: 3
March 2012: 1, 3, 4

If you need any assistance, please ask. We are happy to help.

Sincerely,
Steve Sullivan, Grand Canyon River Permits Office

===================================================================

The Grand Canyon River Permits Office sends out emails announcing the main lottery
and follow-up lotteries. You can choose to receive all,
none, or any combination of these emails. To set your email preferences,
login and then click on “Edit Personal Information”.

To be sure our emails get to you, add the following two email addresses
(grca_riv@nps.gov and send_only@npspermits.us) to your email contacts.
This should prevent River Permits Office emails from being blocked by a spam filter.
______________________________________________________________________________

Grand Canyon River Permits Office Contact Information

Phone:  800-959-9164 (toll free)
928-638-7843 (optional non-toll-free number to same line)

Fax:   928-638-7844

Mail:  National Park Service
Grand Canyon River Permits
1824 S. Thompson St., Suite 201
Flagstaff, AZ 86001

email:  grca_riv@nps.gov

Websites:
Main River Permit Information: www.nps.gov/grca  – click on River
Available Launch Dates: www.nps.gov/grca/planyourvisit/cancelled-dates.htm
Noncommercial River Trip Regulations: https://npspermits.us/grandcanyon/river/pdf/Noncommercial_River_Trip_Regulations.pdf
Frequently Asked Questions: https://npspermits.us/grandcanyon/river/pdf/River_and_Weighted_Lottery_FAQs.pdf
Statistics From Past Lotteries: www.nps.gov/grca/planyourvisit/nomcommercial-riv-docs.htm
Lottery Website: https://npspermits.us
Password Reset: https://npspermits.us/grandcanyon/river/forgotLogin.cfm

Twitter: twitter.com/GCRiverPermits
______________________________________________________________________________

BlackBerry Business Cloud Services: The truth behind the story from one who knows


There is a lot of talk going around about BlackBerry Business Cloud Services  on various blogs:  Paul Farris’ Blog   Volker Weber’s blog
First, let me say, unless you work(ed) for Microsoft or RIM, this is totally irrelevant and transparent.  BlackBerry support has been available with Office365 for years.  The big deal here is that RIM finally finished their cloud solution which was code-named “Contrail”.  This has been long in the making.  It’s not insider news, it’s just that few people noticed it when n4bb.com published it back in March 2011.

All it means is that instead of those BES servers sitting in Microsoft’s data centers, they will be sitting in RIM’s data centers.  So what’s the big deal?  It’s all in the cloud, so you don’t care where the servers sit.  What’s more, this doesn’t really apply to all of Office365, only the standard edition for smaller customers.  The bigger customers are hosted in dedicated environments and they won’t be moving their BES services for awhile.  But it doesn’t matter.  You won’t notice any difference and the transition is completely invisible to the customer, save that as it is RIM’s product, they will probably be more responsive to upgrades to the latest version and more savvy in troubleshooting issues.  This is really more a positive press opportunity than anything for a company overdue for some good news.

If there were anything even mildly interesting in this story it would be that Domino isn’t mentioned.  But I expect that’s just around the corner and they probably don’t want to confuse the message.  If your company uses Exchange, you don’t care about Domino. (By the way, LotusLive AKA Smart Cloud also supports BES deployments)  This will also give RIM a second press release of glory when they make a similar announcement for Domino.

My Project Working at Microsoft is Complete: An update to the Lotus community


In my May 30, 2011 post I explained that I had started a project at Microsoft where I would be working with the BlackBerry Enterprise Server (BES) team in Office365 to improve the process for building the BES servers, streamlining the process, reducing the bugs, and clarifying the instructions for the build team.  Well that project has come to completion and the results were fantastic.  We accomplished everything we set out to do and I made some great new friends in the process.

It is rewarding to know my skills can easily port to a different platform and that I could be so successful regardless of the brand of software.  (Let that be a lesson to all techies.)  Technical writing, process improvement, troubleshooting, teamwork were all more important than a detailed knowledge of the software.

I was looking forward to the opportunity to see Microsoft software deployed and used the way its developers intended, using all the best practices and perhaps have my opinion changed by the experience.  To that end, I was both impressed and disappointed.  The infrastructure is very sophisticated and well managed.  Everything you would expect.  Yet I was surprised at how some technology was used.     I often asked myself things like “Why are we having this big reply-to-all email conversation instead of just using a discussion forum or Teamroom?” or “Why are we creating online instructions in Word documents?”  Well at least now I understand the reasoning behind why certain Microsoft software features work the way they do.

I may find myself back there working on another project, perhaps on another team and get a totally different experience.  Actually, I hope so.  It’s a big, diverse company and I expect, like most large companies, different teams work in different ways.  Meanwhile, I am back in the world of IBM and social business and  I will continue to share the knowledge of collaboration and social business here in a region where it is needed most, only now with a deeper understanding of both brands.

Added a page with all Grand Canyon Story Links


If you have been following the story of our Grand Canyon expedition, I have created a page with all the links to each day’s journal entry.  Click Grand Canyon Journal Links in the banner at the top. Now you can be sure you haven’t missed a day!

Thanks for all the questions and comments.  It adds life to the story to have the dialog.

Grand Canyon Expedition Day 7 Part I: What it means to be living on Canyon Time


Previous Post: Day 6 – Little Colorado R and a birthday
First Post: The Story Begins…

Morning of Day 7.  This is the earliest I have gotten up so far.  It’s 5:30 AM and still dark, a good time to do some writing by headlamp and watch the sunrise.
TRIP TIP:  If you go camping, get a headlamp with a red light.  It uses much less battery power and it doesn’t affect your night vision or disturb others.

Quiet time in the morning

Quiet time in the morning

I had a lot of vivid dreams again last night as I have nearly every night on the trip.  I never have such dreams at home, or at least I don’t remember having them when I wake up.  I don’t sleep as deeply here as at home in bed, but I feel very well rested in the morning.  It was the same on my first trip to the Canyon as well.  Is it from going to bed so early?  Is it all the physical and mental exercise I get all day long? [Yes, it is very mentally stimulating to row as you are always giving a bit of attention to where your raft is heading and making minor adjustments to stay in the current.  Even in the flat water when you kick back and relax, you have to keep aware of where you are or you'll get caught in an eddy and find yourself drifting in circles as the rest of the group floats on by.]  Or maybe the dreaming comes from sleeping on a 2″ thick sleeping pad in the fresh, cool Canyon air instead of on a big mattress indoors.  Or is it just that all the worries and stresses of a busy life back home don’t exist here leaving the mind clear?  The wilderness is so remote and the surroundings so distracting that I’m too busy living in the present to be thinking of what is going on outside the Canyon. It’s like meditation 24 hours/day for 21 days straight.

Here in The Canyon, all man-made boundaries and measures fade.  Without electricity, lights, television, or alarm clocks, the artificial measures of time disappear making it easy to adapt to the natural rhythms of the day, going to bed soon after dark and rising at dawn’s first light if not earlier.  The calendar loses meaning.  Days of the week are soon forgotten.  The phases of the moon become the units of measure for the calendar.

Halloween Moon in the Grand Canyon

Halloween Moon in the Grand Canyon

Days are only tracked by the number of nights camping since we started.  Even the notebook with the menu plan identifies the meals for each day by the camp number, not the date.  Today we will be sleeping at Camp 7.  I can recall the date of the month only because I have a paper listing our planned itinerary for each day’s camp and on it also are the dates.  The absence of man-made labels marking time feels like a map of the world devoid of the lines and colors marking cities, countries and other imaginary political features.  Just the real, natural features of the earth and time.    My schedule indicates Camp 7 is October 31st, All Hallows Eve.  Cool!  Glad we brought costumes to celebrate the holiday.  Trips run all year long.  I can only imagine what it’s like to be here for Christmas or Thanksgiving.

My Grand Canyon itinerary

Trip itinerary I carried along with my journal. Note the revisions made during the trip. (click to zoom)

Menu binder provided by PRO River Outfitters

Menu binder provided by PRO River Outfitters. Work teams written on left page. Note the camp # on the page and the tabs.

Clouds are starting to move in from the west.  It’s hard to tell yet if it will bring rain, but I expect cooler weather.  On Day 4 we had high clouds that were a warm front.  Not this time.  Lower, thicker clouds and the wind is starting from the North, straight down the Canyon.  Understanding weather is useful knowledge on extended trips in the wilderness.  The weather here is very different from the Pacific Northwest, but it is much like Florida’s weather which I know well.

Ariel mentioned to me last night that she keeps hearing people say “When Ariel is gone…” or “after Phantom Ranch…”  [Ariel will be hiking out at the half way point at Phantom Ranch.] She is wondering if people don’t want her here. That was *my* mistake.  I made it very clear before the trip that everyone shall be mindful of their behavior until after she has left the trip.  I know they didn’t mean it the way it sounded and she understood it once I explained it.  I have heard many times how everyone is enjoying having her along.

Hula hoops in the Grand Canyon

Hula hoops are a great way to warm up in the morning!

Today we will be doing a loop hike starting from right here, going up Carbon Creek Canyon and then follow Lava Canyon back down to the river a mile downstream.  A few people will row most of the rafts down to confluence of Lava Canyon, park the rafts there and hike the same loop in the opposite direction.  When they get back here to camp they will get in the remaining raft and row it down to rejoin the group at Lava Canyon.  From there we will continue down river to the next camp.  We will be  heading to Upper Rattlesnake camp at river mile 74.5.  There is a hike there too.

Pirate Raft in the Grand Canyon on Halloween

My raft is ready for Halloween!

Craig is dressed for Halloween too

Craig is dressed for Halloween too

OK, time to pack up and get ready for the hike!

Hiking up Carbon Creek Canyon

Hiking up Carbon Creek Canyon

Footprints in the mud-turned-concrete in Carbon Creek Canyon

Footprints in the mud-turned-concrete in Carbon Creek Canyon. It's been awhile since this creek flashflooded.

Brief video of the top end of Carbon Creek Canyon before climbing left and going down Lava Creek

Hiking down Lava Creek Canyon

Hiking down Lava Creek Canyon

Colorful layers in Lava Creek Canyon

Colorful layers in Lava Creek Canyon

Raft shuttle arrives after hiking Carbon-Lava canyons

Raft shuttle arrives after hiking Carbon-Lava canyons.

I’m really wondering if “Canyon time” is so unique to the extended time spent in a remote setting or if it is possible to achieve this “living in the present” feeling at home amidst all the noise of the world.  What do you think?

[Author's note: The photos posted throughout this series were contributed from many photographers in the group.  With over 10,000 images taken by 12 different people, I lost track of who took what.  My apologies to everyone that I can't give proper credit to each photographer.]

Previous Post: Day 6 – Little Colorado R and a birthday
First Post: The Story Begins…

W3C Social Business Jam Report Just Released


(If you’re following my Grand Canyon story, the next post is coming soon.  This week is Lotusphere.)

The W3C sponsored an online forum to study opinions on social business. The results of the Jam have been compiled and they published their results yesterday.
The jam focused on 6 aspects of social technology:

- Identity Management for Social
- Mobile and Social
- Information Management
- Business Process Meets Social
- Seamless Integration of Social
- Metrics for Social Business

The jam was hosted by W3C member IBM using IBM’s Collaboration Jam platform.  (Not to be confused with IBM’s Social Business Jam, an entirely different report made by IBM )

Not familiar with who the W3C is?  In their words, The World Wide Web Consortium (W3C) is an international community that develops open standards to ensure the long-term growth of the Web.”   This is the organization that tries to define industry standards that make integrating computer systems possible.  Without them, the world wide web (www.) would not exist.

As Lotusphere 2012 is all about Social Business, the timing of this report is appropriate.  The report provides some great insight into the future of social business from the viewpoint of the jam participants.  A few points:

- Only 18% of the participants Social Business is just marketing hype.  I don’t hold much faith in the longevity of their businesses.  But that also means 82% of those surveyed see Social Business as a real part of business today.  That is important if you are in the business of Social Business.  That means opportunity.

- Only 7% of the participants have only one identity on the web. Does that mean we all suffer from dissociative identity disorder?  I hope not.  Does it mean we don’t trust the world enough to let our whole self be seen by everyone?  Perhaps at least to some degree.  For example, many people don’t use the same identity on LinkedIn as they use on Facebook because they don’t want their employer or prospective employer to know about their personal life.  But it may also say something about how people play many roles in their lives and that one identity cannot represent us appropriately.  You see this in twitter profiles all the time: “CIO, whitewater kayaker, father”.  This becomes relevant because it’s the commonalities you share outside of business that make the strongest bonds for doing business.  It’s the fraternity effect, as I call it.  For Social Business to be most effective, it will need to be able to handle our split personalities.

- The report reveals how we treat our constant-connections of mobile phones so differently from all other devices.  Not just that technology must accommodate this in many ways including partial data wipes that remove corporate data while leaving personal data untouched.  The implications go into the usability features of the devices themselves too.  Think “It’s not business, it’s personal.” for a mobile phone, but “it’s not personal, it’s just business” for the desktop.

- The respondents also see value in social technologies in how they can handle exceptions to processes more effectively than structured forms.  This will shine most in a crisis.  If you are familiar with Disaster Recovery and Business Continuity, you can see how this could fit in.  Imagine a natural disaster hits the headquarters of a company.  While their computer systems will survive if they properly setup a co-located data center, layers of leadership may not be available.  Social technologies are inherently flat organizationally, allowing people at all levels to communicate directly with the people they need to in the most effective manner.

- An interesting point that will play out in the near future is the response to the survey question “I want social tools integrated with my other applications”.  This is exactly what IBM is doing with IBM Connections and the Social Edition of Lotus Notes coming soon.  65% agree.  I expect those that disagreed probably just couldn’t envision such an integrated world.  They probably don’t realize that they already have that in places like facebook (if they use it.)

If you want an idea of where social software is going, this report is a worthwhile read.

Lotusphere 2012 live broadcast


Here is the schedule of live streams from Lotusphere 2012

http://cdn.livestream.com/embed/ibmsoftware?layout=4&height=340&width=560&autoplay=false

ibmsoftware on livestream.com. Broadcast Live Free
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