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Links for those who attended my session at IamLUG: Hunting the Gremlins in your Domino System


Here are some links I referenced in our best practices session Be a Domino Detective: Hunting the Gremlins  at IamLUG:
MTBF 8.5.x – Mean Time Between Failures Sandbox app updated for Domino 8.x – Credit to John Paganetti
and the update of MTBF for Windows 64 bit OS

Details about my tips on client fault reports:
The Single biggest cause of Lotus Notes client crashes and how to avoid them

And some links for our Tuesday session:
What’s in it for me? How Your Life as an Administrator will Improve When Your Company Moves to the Cloud
SmartCloud leads IBM to dethrone Microsoft on CNN’s “Four Horsemen of Tech” list

Overview of roles & responsibilities for SmartCloud for Social Business
Wiki for administering SmartCloud Notes Hybrid environment
Wiki for administering SmartCloud Notes Service-only environment

If your company is considering moving their messaging to the cloud, especially if they are considering Office 365, or you are wondering what all the rush is to adopt Social Business, visit our company website for Divergent Solutions LLC at http://www.divergentnw.com/
or send an email to info@divergentNW.com

Important secret detail about upcoming IamLUG conference in St. Louis next month


Lotus IBM professionals, have you made plans to attend IamLUG? Perhaps you never get to attend Lotusphere / IBM Connect because it’s so expensive for the travel and the conference fee?  This is your chance to get all of the meat of the Big conference without all of the fluff.  You won’t get an evening trip to one of the theme parks.  You won’t have all the hoopla and grandeur of the Opening General Session or the intellectual entertainment of the Closing Session.  But you’ll get all the same great, useful insightful presentations from many of the same speakers.  And the cost is…

FREE!

You just have to get there.  Costs would include travel to/from St Louis, a ride from the airport to the hotel, Room for 2 nights at $100/night. (Split it with someone else attending and that’s $50/night!) Eat cheap while you’re there and you can get 2 days of intense professional development for next to nothing.  Throw in the extra day of TackItOn sessions for just $500 and you get a complete trip of 3 days of training for a fraction of the cost of IBM Connect.  Do whatever it takes to be there.  When it comes to conferences outside of Lotusphere/IBM Connect, it doesn’t get any better than this.  Did I mention many of the same speakers who presented at IBM Connect this year will be at IamLUG sharing all the now-released version of Notes 9 Social Edition?

Actually, there will be at least one new presenter: me.  Yes, for the first time I will officially have my own microphone.  In the past, you may have seen me at a mic in the audience at Lotusphere/Connect, asking pointed questions during the “Ask the Product Managers” session or  in the “Ask the Developers” session when I was made an honorary developer and brought on stage, handed a laptop, and put to work.  Well I finally decided to put my mouth where my blog is, to step up to the podium and give back to the community live and in person. I’m diving in with both feet too.  I submitted two abstracts and they were BOTH accepted.  This will be a true test of my Toastmasters training.  If you’re in the audience, be kind, please.

Both sessions are on system administrator topics.  The first session, “Be a Domino Detective: Hunting the Gremlins” is all about finding the problems hiding in your systems.  I am so lucky to be sharing the stage with Kim Greene, a seasoned presenter!  She will be hunting the gremlins that are constantly at work gnawing at your system’s performance while I will be hunting the ones that are quietly lying in the shadows, waiting for the worst time to jump out and bite you.  I’m hoping this session will be both fun AND educational.

The second session, “What’s in it for me? How Your Life as an Administrator will Improve When Your Company Moves to the Cloud” is intended to provide a bit of insight into what you can expect as a system administrator if you migrate to IBM SmartCloud for Social Business.  Really, the cloud can be your friend, not the end of your career.  Speaking of friends, I will be co-presenting this session with my longtime friend and administrator of a broad range of systems, Greg Walrath.  I look forward to seeing you in the audience!

This user group conference has grown dramatically in just 4 years.  Most of the speakers you have seen many times before and know them for their expertise.  IBM will even be there presenting an entire track on Social Business. This one is truly becoming one of the biggest and best.  I am humbled to get a chance to share time at the podium among such rock stars in our profession.  It will be fun!  See you in St. Louis!

A web resource by the Federal government to educate managers and employees about effective telecommuting


In light of all the recent controversy Yahoo CEO Marissa Mayer has stirred up over telecommuting, you may be interested in checking out this online resource by the U.S. Government.  It has training materials if you are a telecommuter or if you manage telecommuters or if you are a telecommuter coordinator.

http://www.telework.gov

One trend I have noticed in the computer industry is that, when it comes to working remotely, companies tend to be much more tolerant of it for software developers than system administrators, even though both are equally possible remotely.  In fact, it is becoming rare that the data centers housing the servers that administrators manage are even located in the same location or region.  This is especially true with the rise in cloud computing and server virtualization.

Breaking News: The Passport Advantage website has been updated!


In case you hadn’t noticed, the Passport Advantage website has a new look. (if the link doesn’t work, it’s because of the redirect to www-XX that IBM loves to do.  No one there seems to have figured out that messes with bookmarks.. Try http://www-3.ibm.com/software/passportadvantage/ ) I have not yet had a chance to explore it in detail. It looks like some (but not all) of the old issues have been cleaned up and it sports the new IBM website skin. I will post a more detailed review later.  Meanwhile, take a moment to have a look.  For comparison, see my article reviewing it almost 2 years ago.  I’m anxious to see what was done that took 2 years of business justification and web development to accomplish.  Go take a look for yourself and post your first impressions here.

IBM announces MobileFirst and partnership with AT&T


News sources are reporting the new announcement of IBM MobileFirst solutions portfolio.  This is big because, unlike other players in this market, IBM is the leader in remaining device agnostic in the BYOD (bring your own device) business world.  Mobile technology is blurring the lines between consumer and business tools.  There is no doubt in my mind as I watch my 13-year-old daughter do 90% of her computer-related activities on her smartphone that this is the destiny of technology.  It is promising to see IBM extending their mobile architecture further.  They are already experts at cloud services, analytics, social business, and application development.  It only makes sense they would be expanding their mobile initiative to meet the needs of business.

As they are partnered with AT&T, this news is very relevant to the Seattle area  which is home to much of the AT&T Wireless services (Redmond and Bothell).

For more news on this, visit:
NY Times

Get more news about it at the blog of the person leading this initiative, Ed Brill.

Putting Social Media to the test: Face-to-face vs. Online


Which delivery method do you think has the greatest impact: Face-to-face, telephone, or online? Certainly face-to-face allows you to deliver the most personal message, but the web allows for a much broader reach. Phone calls are somewhere in between. So here is the challenge…

I am a firm believer in charity. I feel it is important to give back to the community. Over the years I have been helping with the YMCA Partners With Youth (PWY) campaign.  This fund provides scholarships to families in need so their kids can participate in activities like swimming lessons, summer camp, or after school care. We get to help kids of single parents, parents who have lost their jobs, or many other financially stressful conditions. I know of one kid in particular who was quite a truant, always getting into trouble and usually dragging his friends into it too. One year, thanks to the PWY program, he was able to attend a leadership summer camp. Not only did it get him off the streets, but it brought out his natural leadership abilities. He ended up becoming a camp counselor and a positive influence on many more kids. It’s all about paying it forward.

In years past, during the month of February, I have spent my Wednesday evenings in a conference room at the Seattle Times building across the street from the Northshore YMCA  with dozens of other volunteers making calls to friends, family, past donors and even complete strangers, asking if they would like to donate. We work as teams of about 10 people each, in a friendly competition to see which team can raise the most pledge money. The room is filled with energy as everyone makes campaign calls from their cell phones. Honestly, this is tough work. Very few people feel comfortable making cold calls to strangers and asking for money. I will admit, as outgoing as I am, this is especially difficult for me. I can stand in front of an audience of 1000 people to give a presentation, but it’s all I can do to make these phone calls knowing most people will reject you and some will be downright rude. I found myself at times hoping no one would answer the phone.

So this year I’m trying a different approach. It’s time to put social media to the test to see if I can reach more people in a more comfortable way and make a bigger impact for the kids via my online presence than I would making phone calls. I think this will work well because there is no pressure. People can take their time to think about it, they can give as much or as little as they want. If you would like to help, please visit the donations page for details.  If you don’t want to donate, but you would still like to help, please share my message with your online connections so others will hear it and possibly donate.

It’s the power of small contributions by many people. I donated $100 myself. For some people, $10 is all they can afford to give. Others donate $500 or more. But even if it’s only $1, that’s fantastic. It moves us a step closer to the goal. Many employers will match your gift, effectively doubling your donation. Many people opt for the monthly draft contribution method so they can painlessly turn a small donation, like $5/month for 10 months, into a big donation of $50. (If that is something you want to do, just send me an email at habz2000-pwy@yahoo.com and I can have the YMCA staff will set that up with you. The donor website can’t handle that type of payment.)

So please take a moment to check out my donation page at the YMCA website, read more about how this campaign has helped change kids’ lives, and make a pledge and/or share the link on your favorite social media website.

-Cheers!

Doing well or not, it’s all about attitude.


I first posted this in my status on Facebook.  But the comments that followed my post made me realize this is relevant to a broader audience, so I will share it again here.
These people on the Carnival cruise adrift in the Gulf of Mexico are complaining because they have no air conditioning, no lights, no flushing toilets, limited hot and cold food, stuck in close quarters with a bunch of people they don’t know. Some are sleeping in tents outside because it’s so hot.  Funny.  We had the same conditions rafting the Grand Canyon and we all thought it was fantastic!
Interesting how the way you frame the situation can make all the difference between loving it and hating it. It’s all about perspective, isn’t it? Reminds me of this story…
Share your thoughts.

How IBM is raising the stakes with Social Business right in Microsoft’s back yard.


IBM is coming to Seattle to talk about Social Business!
See the event schedule. The event is March 5.

Did I have anything to do with this?  Not that I’m aware of.  But I am glad to see IBM finally recognize the Seattle area market is tired of having no options besides Microsoft to choose from.  Like everywhere else, businesses here like innovation and they like competition.

So from the makers of Watson, the computer that beat the champions on Jeopardy! and the perennial leader in new patents awarded, comes the innovation of Social Business.  This is a game changer in business communications technology much like email, Instant Messaging and Web Conferencing have been.  IBM has the first and only legitimate offering in this new market.  IBM recognizes their leadership in this market and is making it a point to let the world know:
- What is Social Business
- How businesses are using social technologies to drive business value: reduce costs, accelerate communications, increase collaboration inside and outside the organization
- A path for integrating Social Business into your existing systems, regardless of what brand it is and regardless of the size of your company.

Did I mention IBM is doing this in only 3 locations in the United States and one of those places is Seattle, Washington?
If you work with a team or company of more than about 5 people, it is worth your time to see what they are doing.
Read more about what will be presented.
This will also be an opportunity to network with peers and discuss with others how Social Business has transformed their companies.  The ROI comes quickly and the metrics are compelling.  If you can’t attend in person you will miss out on the networking with everyone else, but they also have a session available online.  Be sure to register.

Passport Advantage Revisited 2 years later…


In August 2011 I posted an article giving a detailed analysis of the design of the IBM Passport Advantage website.  That article received a great deal of attention, not only from the Lotus user community, but also from executives at IBM.   I was even contacted by the person who oversaw the team responsible for the site. Finally, I thought, we would see some relief in our pain dealing with this website.

It’s nearly 2 years later.  There have been some changes to the IBM websites, but Passport Advantage has had no significant changes.  I’m here at IBM Connect 2013 to once again ask the question “When will you fix this website?”  If you’re here, watch for it at “Ask the Product Managers” session.  I will report the results later.

Preparing for IBM Connect 2013 (Lotusphere) and another “Outlook can’t do that” moment


As I review my flight itinerary, I’m looking forward to the Alaska Air non-stop from Seattle to Orlando, fondly known as…The Disney Flight.  No lie.  See the photo.

20130122-6 disney flight

This time there will be no missing B.A.L.D. due to missed connections, flight cancellations or delays because of a storm blanketing the center of the country.  Wuhoo!

As I added my IBM Connect (Lotusphere) Conference travel plans to my IBM Lotus Notes calendar, Alaska Airlines graciously pointed out on their website yet another limitation of Outlook.  They have a handy “Add to Calendar” feature.  When you click it, it gives the option to add each flight to the calendar as a separate entry with the stipulation: “(not compatible with Outlook)”.  See below.  Just more proof that popularity does not equate to quality.  In a way, I’m thankful.  If everyone used IBM Lotus Notes, that would be one less advantage my clients had over their competition.

See Y’all in Orlando!  If you’re going, tweet me @davehabz and let me know so we can meet up!

Click Add to Calendar

Click Add to Calendar

Click Add to Calendar
Too bad Outlook users...

Too bad Outlook users…

But if you use IBM Lotus Notes...

But if you use IBM Lotus Notes…

Import the entries so they are available when offline.

Import the entries so they are available when offline.

Voila', individual entries for each flight.

Voila’, individual entries for each flight.

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