Monthly Archives: August 2014

WARNING: Google Apps for Business Terms of Service


These are the terms of service you are agreeing to in your Google Apps Business account.  See the text highlighted in RED.  Does this agreement concern anyone?
(Taken from Google Business TOS https://www.google.com/intl/en/policies/terms/  )

Your Content in our Services
Some of our Services allow you to upload, submit, store, send or receive content. You retain ownership of any intellectual property rights that you hold in that content. In short, what belongs to you stays yours.
When you upload, submit, store, send or receive content to or through our Services, you give Google (and those we work with) a worldwide license to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations or other changes we make so that your content works better with our Services), communicate, publish, publicly perform, publicly display and distribute such content. The rights you grant in this license are for the limited purpose of operating, promoting, and improving our Services, and to develop new ones. This license continues even if you stop using our Services (for example, for a business listing you have added to Google Maps). Some Services may offer you ways to access and remove content that has been provided to that Service. Also, in some of our Services, there are terms or settings that narrow the scope of our use of the content submitted in those Services. Make sure you have the necessary rights to grant us this license for any content that you submit to our Services.
Our automated systems analyze your content (including emails) to provide you personally relevant product features, such as customized search results, tailored advertising, and spam and malware detection. This analysis occurs as the content is sent, received, and when it is stored.
If you have a Google Account, we may display your Profile name, Profile photo, and actions you take on Google or on third-party applications connected to your Google Account (such as +1’s, reviews you write and comments you post) in our Services, including displaying in ads and other commercial contexts. We will respect the choices you make to limit sharing or visibility settings in your Google Account. For example, you can choose your settings so your name and photo do not appear in an ad.

Remember: If the product is free, YOU are the product!

How to get Sametime Video Chat in SmartCloud


The maintenance window is over and SmartCloud Sametime chat now includes audio and video.  Some details to know:
First, the feature is accessible only via a browser or via the mobile app.  It is not available in the Notes embedded client (yet).  Also, all parties in the chat must be logged into SmartCloud. That makes sense. If they weren’t, you couldn’t chat with them either.
Once logged into https://collabserv.com website, logged into Sametime, open your contacts list.  You will see two new icons available, but they have a red box with a star in it.  That means you need to install the plugin.

Sametime Contacts screen with new video icon

Sametime Contacts screen with new video icon

Just click the icon and it will take you through the process of installing. The first time I tried to install, I got some weird errors, but later I tried installing on a different computer and had no problems.  I expect they found something wasn’t quite right after the maintenance and quickly fixed it.

I wouldn’t be surprised if they go through a few challenges as they fine tune the service now that it is available to the entire community.  But it is certainly working!

SmartCloud Sametime Video Chat window

SmartCloud Sametime Video Chat window

New easy way to get your IBM software downloads via SmartCloud!


OK, you’ve seen my article giving a detailed review about how bad Passport Advantage website was for many years.  It took awhile to get fixed.  But for the most part, much of that has improved dramatically since – and at least partially because of – that article.  But downloads are still a bit of a pain.  That is, until now!

If you subscribe to SmartCloud Notes, you can get to your downloads in Passport Advantage directly from the Apps – Downloads and Setup menu.  It’s almost as good as the days before IBM, when it was just Lotus.  This feature is exposed only to SmartCloud administrators, as it should be.

There are many more features about to be released, but I was asked not to publish them in social media just yet.  Yeah, right. like giving your teenager the keys to the camaro on a Friday night and telling him to drive slow.  It seems every month there are new features surprising us in SmartCloud.  Cloud is really the wrong word.  It is such a breath of fresh air to see such dynamic, rapid deployment of software.  I have seen so many features that I personally suggested, getting deployed so quickly and frequently, you would think I was the Product Manager.  But why would IBM hire me when I already do the job for free?

OK, so I won’t break my oath to be quiet about the new features.  I will let IBM do that: https://apps.na.collabservtest.lotus.com/help/index.jsp?topic=%2Fcom.ibm.cloud.whatsnew.doc%2Fll_wn_whats_new.html

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